Pehwar
This policy explains how Pehwar by Peher Enterprise LLP collects, uses, and protects the personal information you share with us when you visit our website or reach out to enquire about our jewellery. We take your privacy seriously and handle all information with the same discretion we bring to every piece we create.
Contents
  1. What Information We Collect
  2. How We Use Your Information
  3. Legal Basis for Processing
  4. How Long We Retain Your Information
  5. How We Keep Your Information Safe
  6. Children's Privacy
  7. Your Privacy Rights
  8. Do-Not-Track
  9. Updates to This Policy
  10. How to Contact Us

1. What Information We Collect

Information You Provide

When you submit an enquiry, commission request, or contact form on our website, we collect the personal details you choose to share — typically your name, email address, phone number, and the nature of your enquiry. For bespoke commission requests, this may also include your design preferences, preferred metal, and budget range.

All information you provide must be accurate and complete. Please let us know if any details change.

Information Collected Automatically

When you browse our website, certain technical information is collected automatically — including your IP address, browser type, device characteristics, operating system, and general location (country or city level). This information does not identify you personally and is used solely to maintain the security and performance of our website and to understand how visitors engage with our content.

2. How We Use Your Information

We use the information we collect for the following purposes:

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your data for automated profiling or decision-making.

3. Legal Basis for Processing

We only process your personal information when we have a lawful reason to do so. Depending on the context, we may rely on one of the following legal bases:

4. How Long We Retain Your Information

We retain personal information only for as long as is necessary to fulfil the purpose for which it was collected — typically for the duration of your enquiry or commission, plus a reasonable period thereafter for follow-up and record-keeping.

Once there is no longer a legitimate need to hold your information, we delete or anonymise it. Where deletion is not immediately possible (for example, in archived backups), the data is isolated from further processing until it can be securely removed.

5. How We Keep Your Information Safe

We take the protection of your personal information seriously. Reasonable organisational and technical measures are in place to guard against unauthorised access, misuse, or disclosure.

However, no transmission of data over the internet can be guaranteed to be entirely secure. While we do everything in our power to protect your information, you acknowledge that transmitting data to us is at your own risk. We encourage you to only engage with our services through secure networks and devices.

6. Children's Privacy

Our website and services are intended for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us immediately and we will take steps to delete it promptly.

7. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection law, including:

To exercise any of these rights, please reach out to us at pehwars@gmail.com. We will respond to all requests in accordance with applicable law and without undue delay.

8. Do-Not-Track

Some browsers allow you to signal a "Do Not Track" preference. As no universally accepted standard for responding to these signals currently exists, our website does not alter its data practices in response to Do-Not-Track requests. Should a recognised standard emerge, we will update this policy accordingly.

9. Updates to This Policy

We may revise this privacy policy from time to time to reflect changes in our practices or applicable law. The "last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of our website after any updates constitutes your acceptance of the revised policy.

10. How to Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or the way we handle your personal information, please do not hesitate to reach out:

We are committed to addressing all privacy-related enquiries with care and discretion.